Privacy Policy

1. Information We Collect

We collect information you provide directly: your name, email address, Telegram username, payment information, and any messages or content you share with Alphy during coaching sessions.

We also automatically collect certain technical information: device type, browser type, IP address, and usage patterns to improve the Service.

2. How We Use Your Information

We use your information to:

• Provide and personalize the coaching experience
• Process payments and manage your subscription
• Improve our AI models and service quality
• Send administrative communications
• Comply with legal obligations

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use third-party providers (DeepSeek, OpenAI, Telegram) to process conversations. Payment information is handled by our payment processor and is never stored on our servers.

4. Data Retention

We retain your conversation history and account data for as long as your account is active. Upon cancellation, data is retained for 30 days before permanent deletion unless required by law.

5. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Export your data
• Withdraw consent at any time
• File a complaint with your local data protection authority

6. Third-Party Services

Alphy integrates with Telegram, DeepSeek, and OpenAI. Each service has its own privacy policy governing how they handle data. We recommend reviewing their policies.

7. Cookies

We use essential cookies for authentication and service functionality. We do not use tracking cookies or sell your data to third parties.

8. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or through the Service.

10. Contact

For privacy-related inquiries, contact us at support@bealphy.com.